Appointment Information

Find out what happens during your appointment

Please note the below form is for non-emergency patients – Surgery that can be delayed for 24 hours.
This form helps us prioritise patients for specialist surgical care and advice.

What you need to provide prior to your appointment

After making your appointment you will be sent a patient registration form. Please complete and return prior to your appointment along with:

  • Referral letter from your GP or specialist
  • See IMPORTANT NOTE about images and scans below
  • Medicare card
  • Private health insurance information (if applicable)
  • Details of your current physiotherapist, podiatrist and/or orthotist (if applicable)
  • List of any medication/s or supplements that you are taking
  • WorkCover, TAC, DVA information (if applicable)
  • Completed new patient form – See below:


ALL NEW PATIENTS – Please fill in the attached form and return to reception. This is a PDF smart form that can be printed out and filled in manually or can be filled in on desktop and laptop devices and emailed to reception.

Please note – This form is not ideal for mobile devices such as tablets and phones.

Download – New patient form (PDF 453kB)

Please email the completed form to

Please advise where any xray, ultrasound and/or MRI’s were taken PRIOR to your appointment.  Eg IMED, MIA etc. To help with diagnosis and treatment Mr Keith needs to access your images online during your appointment.

Radiology groups only send through reports, not the scans. Discs can be unreliable to access and may delay your appointment.

If this is your first appointment

Please arrive 10 minutes prior to your appointment time:

  • To check necessary paperwork
  • We’ll check your Medicare/Private health fund details.

The next step –  Mr Keith will:

  • Take a full medical history – Medications, allergies etc.
  • Discuss a plan and answer any questions you may have.
  • Order any further tests if needed (X-ray or MRI).


At the end of your appointment

Depending on your treatment plan with Mr Keith, if required, we will:

  • Book a follow up appointment
  • Book a surgery date and supply you with the necessary information
  • Issue medical certificate/certificate of capacity.

Review appointment

For your follow up appointment please advise the provider of any new scans and relevant reports and bring them along to your review appointment – Films or disc are fine.

How to pay?

You can conveniently pay any of your consultation or gap fees at the end of your appointment via:

  • Visa
  • Mastercard
  • Eftpos

We are also set up for online claiming through Medicare. In most cases we can do this on the spot.

We appreciate any gap payments to be made at the conclusion of your appointment.

Surgery patients

Please call your health fund to ensure you are covered for your surgery.

Estimated item numbers and an Informed Financial Consent will be emailed/posted to you prior to your surgery.

Ceasing medication prior to surgery

Some medication/s may need to be stopped prior to your surgery. Please discuss this with your doctor to confirm:

  • If your medication/s can be stopped and the risks involved
  • How long to stop taking the medication/s before your surgery.

This information is vital and will be in your hospital admission forms.


Appointments & Fees

If you have any questions about the above information please do not hesitate to contact me: